Scaling a Solutions Engineering function without losing craft
Enterprise Data & AI Services
- Result
- 2→12
The situation
A fast-growing data and AI services organisation was expanding its customer-facing solutioning capability across regions and industries.
Growth was outpacing shared process. Quality depended too heavily on individual experience, slowing collaboration across sales, delivery and engineering.
What I did
Helped build and scale the Solutions Engineering organisation while staying close to discovery, architecture, proposals, executive demos and live deals.
- Codified discovery and qualification
- Created reusable estimation and proposal patterns
- Built repeatable demo environments
- Coached team members on technical storytelling
What came of it
- Function scaled from 2 to 12
- More consistent solutioning across opportunities
- Reduced sales-cycle friction by approximately 1–2 weeks